February 26, 2020
Customers

A Letter To Retail Customers

Dear Customers, Normally, sales professionals and sales leaders look for my articles for information and insights. Today I want talk across the counter, directly to you: […]
September 21, 2018
customer doesn't care

Today’s Customer Doesn’t Care

Today’s customer doesn’t care about quality. From their local 99¢ “department” stores to international clothing chains specializing in disposable “fast fashion”, today’s client doesn’t factor in […]
January 18, 2018
GenNext

GenNext™ Sales Professionals

How many more times do we need to read about the end of Retail Sales? Each week there are more articles touting the rise of AI […]
January 4, 2018
Referral

3 Steps to Earn More Referrals

Everyone in sales wants to get a referral. We have all heard stories of that special sales professional who has a completely referral-based practice. We all […]